The Des Moines Area Regional Transit Authority (DART) introduced its Bike & Ride program to the community in 2005 and it has been racking up users ever since. The program has averaged over 1,300 uses a month since the bike racks were installed on DART's 100-bus fleet, and set a record for uses (3,302) during August of 2007.
The easy-to-use bike racks are located on the front of every DART regular fixed-route and express bus, and can accommodate up to two bikes at a time. There is no charge for using them. Passengers are responsible for loading and unloading their own bikes. Bikes are secured with spring-loaded clamps by the tires, not the frame. Two loaded bikes will not touch each other while on the rack, and each bike can be loaded or unloaded independently without affecting other bikes.
To assist customers in using bike racks, DART has a step-by-step demonstration video on its website and developed a user-friendly brochure that provides detailed descriptions and instructions on how to use the bike racks.